Online Program FAQs
Retreat Cancellation Policy
Refunds are available (less a $50 processing fee) up to eight days before your program.
Nonrefundable credit toward a future AOLRC program or stay (less a $50 processing fee) is available if you give notice between seven and one day(s) before your program or stay. Credit may be applied to any AOLRC program or stay for one year following the date of issue.
No credit or refund will be given if you cancel on the program start date, if you do not show up, or if you do not complete the program. No refund will be given if you attend a program and are dissatisfied with its presentation or content.
AOLRC reserves the right to cancel a program at any time. If AOLRC cancels a program, you will receive a full refund. Some programs may have special cancellation policies; see individual workshop descriptions.
Your program is hosted on Zoom. In order to participate, you will need one of the following:
- Computer: Windows or Mac computer with speakers and a microphone. (Note: Webcams are recommended but not required.)
- Mobile Device: iOS or Android
- Phone: mobile, desk or landline.
You can find out more about using Zoom here.
Once you register and reserve your spot, you will receive a confirmation email with detailed instructions on how to access the online sessions. If you have any problems or questions, please feel free to reach us at 800-392-6870.